If you use COTOHA API, you will be able to analyze the structure of Japanese sentences that are difficult to understand. This makes it easy to introduce and improve the accuracy of text analysis, dialogue, and speech recognition in Japanese.
NTT COMWARE CORPORATION
Sales Support BOT
Chat BOT, Salesforce, and COTOHA APIs work together. "Sales Support BOT" makes daily sales activities more efficient!
By communicating with Chat BOT, this solution makes it easy to register the sales negotiation information and visit status of SFA, and makes daily sales activities more efficient. A feature of this system is that it reduces the registration burden on sales personnel by "timely push notification of BOT" and "Natural sentence input by voice". For example, when the visitor status is input by voice in the notification after the negotiation, BOT extracts the date, customer issue, product name, etc. from the text using "Named Entity Extraction" of COTOHA API, and generates and registers the data according to the registered items of SFA.